Selected Work Across Technology, Insurance, Healthcare, and Hospitality
We design and engineer digital platforms focused on business clarity, speed, and real operational outcomes across desktop, tablet, and mobile.
Backspace Technology
Visit backspace.co.zm ↗Specialist retailer and service center for new and certified pre-owned business laptops, desktops, component upgrades, and institutional supply.
The Problem (Before)
Retail hardware buyers and corporate procurement teams in Lusaka often face ambiguous stock availability and pricing across crowded social media channels. Customers repeatedly messaged front desks to inquire whether specific business models, component upgrades, or chargers were physically in stock.
Strategic Decision & What Changed
We designed an e-commerce-ready product showcase structured by user intent: Business Laptops, Workstations, Component Upgrades, and Institutional Supply. We incorporated transparent Kwacha pricing, explicit warranty terms (1 year on new, 6 months on pre-owned), and a structured business quotation intake workflow.
Why It Matters & Outcomes
Shoppers can independently verify specifications, condition grades, and inventory before visiting the store, while corporate administrators can request institutional fleet quotations online.
Slate Insurance Brokers
Visit slateinsurancebrokers.co.zm ↗PIA-licensed insurance brokerage providing independent corporate risk management and personal insurance advisory.
The Problem (Before)
Insurance broking in Zambia suffers from public confusion regarding whether brokers charge extra fees above direct insurers. Slate’s previous site relied on high-level corporate generalities that failed to explain why independent representation protects clients during claims disputes.
Strategic Decision & What Changed
We translated complex insurance products into plain-language categories (Commercial, Marine, Engineering, Motor, Life). We introduced guided online quote inquiry pathways and published a transparent step-by-step claims guidance process.
Why It Matters & Outcomes
Clients understand exactly how Slate advocates on their behalf at no additional premium, while self-qualifying through risk categories before reaching out.
Coalition Health Zambia
Visit coalitionhealth.org.zm ↗Public health partner advancing national health systems strengthening, digital supply chain systems (eLMIS), and disease control.
The Problem (Before)
Coalition Health works alongside international funding partners (USAID, Global Fund) and the Ministry of Health. Its digital platform needed to present institutional credibility and project documentation without bureaucratic clutter or slow page loads on regional cellular networks.
Strategic Decision & What Changed
We organized their mission across three foundational pillars: Supply Chain & Digital Health, Health Systems Strengthening, and Disease Control. We built a fast, low-bandwidth publication repository for reports and policy briefs with high text contrast.
Why It Matters & Outcomes
Institutional donors, ministry officials, and health officers can access verified program briefs and governance structures reliably on mobile connections in rural and urban clinics.
Vonne’s Beauty Spa
Visit vonnesbeautyspa.co.zm ↗Luxury wellness atelier on Twin Palm Road, specializing in therapeutic massage, traditional Zambian Ukuchina, and beauty artistry.
The Problem (Before)
Bookings were managed almost entirely through social media direct messages and WhatsApp. Prospective clients repeatedly messaged to ask basic questions: “Where are you located?”, “How much is Ukuchina?”, “How long does a session take?”, creating hundreds of administrative back-and-forth messages for the front desk.
Strategic Decision & What Changed
We created an editorial treatment menu detailing services, exact durations (30m, 60m, 90m), and transparent Kwacha pricing. We articulated the cultural significance of traditional Ukuchina massage and built a direct 1-tap WhatsApp concierge booking route.
Why It Matters & Outcomes
Clients review treatment options, durations, and pricing before messaging, arriving at the reservation step informed and ready to confirm appointments.
Repro Limited
Visit repro.co.zm ↗Authorized partner for Ricoh multifunction copiers, production presses, scanners, and DocuWare DMS.
The Problem (Before)
Over 150 commercial office copiers, production printers, and document scanners were buried in static, unsearchable PDF downloads. Corporate procurement committees researching equipment specifications on mobile devices encountered heavy files, slow load times, and no online pathway to request formal quotes or dispatch service technicians.
Strategic Decision & What Changed
We restructured the platform around corporate procurement patterns: separated hardware from software and managed services, built individual model specification pages with structured Kwacha inquiries, and added an immediate technician and toner dispatch route for existing accounts.
Why It Matters & Outcomes
Procurement officers can verify technical capacity and submit formal quote requests in under two minutes, removing administrative delays from Repro’s commercial sales cycle.
Discuss Your Project
If you are planning a new website or rebuilding an existing platform, we would be happy to discuss what you need.